For international orders, Blondie Nites accepts returns for items purchased on www.blondienites.com within 14 days of delivery for a refund.
International customers may request a return shipping label through our return portal. The cost of the return label will be the exact carrier rate and will be charged to the customer. We do not offer a flat-rate return fee for international returns.
Exchanges are available for international orders. Customers are responsible for purchasing the return shipping label through our return portal at the exact carrier rate.
If you need assistance with your return, please contact our customer service team within 14 days of receiving your order at hello@bbxco.com. Customers are responsible for arranging and covering the full cost of return shipping if they choose not to use the return portal. Please include your packing slip or order number with your return. For the return address and additional assistance, contact our customer service team directly.
For refunds on duties and tariffs, customers must contact their local customs office.
Our office hours are Monday–Friday, 9 AM–5 PM EST. Please allow up to 24 hours for a response.