You can contact customer service by emailing us at support@bbxco.com or call us at 212-398-0450. Our hours are Monday - Friday from 9 AM to 5 PM EST..

Unfortunately we do not have a retail storefront. We can be found in Macy’s, Dillard’s, Nordstrom. If you’re looking for a specific style, please email us at hello@bbxco.com. We’d be happy to assist you!

Please refer to our size chart.

The garments run true to the Blondie Nites size guide. If you fit in between sizes, we recommend ordering a size up

If a style is out of stock, please contact us at hello@bbxco.com to confirm if the style is going to be restocked.

We will offer price adjustments on items that are marked down within 48 hours of your purchase. Please contact us hello@bbxco.com.

Please contact us at sales@bbxco.com to open a wholesale account.

Please refer to this page to view our full return and exchange policy.

Please contact hello@bbxco.com to initiate a return.

Yes! You can exchange your dress for a different size by contacting hello@bbxco.com.

Once our warehouse receives your return package, you will be refunded. After your refund is issued, it can take 3-5 business days for refunded credit to show on your bank statement.

At this time we only ship to Canada and the US. We can also make a special order for international customers outside of the countries we ship to. To place a special order, please contact us at hello@bbxco.com. We look forward to assisting you!

We offer ground and expedited shipping for our US and Canada customers. Once you’re at checkout, add your address, and the various shipping options will be made available to you.

Yes, if you’re ordering from outside of the US, you are responsible for any duties or tariffs imposed by customs.

If your package says delivered, please allow up to 24 hours for it to show up.

UPS usually required 24 hours to file a missing package claim. If your package shows that it is delivered please check with neighbors and in the surrounding areas.

All orders are shipped out Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday. Please allow 1-2 business days for orders to be processed before shipping, including expedited orders. During sales and holidays, please allow 2-5 business days for processing. If you have a question or concern about receiving your dress in time for an event, please email us at support@bbxco.com and we will be happy to answer any questions.

To track your order, please check your shipping confirmation email.

Please contact customer support to apply your discount. Please know you must be subscribed to email or SMS marketing to receive your discount.

If you need to make a change to your order please contact us as soon as possible. Once orders are shipped we are unable to make changes.